/* The public chat inherits the shop's tenant palette, independently of the ERP. */
#kr-webchat{--wc-paper:var(--blanco,var(--kr-base));--wc-ink:var(--negro,var(--kr-texto-1));--wc-muted:var(--gris-texto,var(--kr-texto-2));--wc-field:var(--gris-bg,var(--kr-surface));--wc-line:var(--borde,var(--kr-borde-2));--wc-brand:var(--teal-oscuro,var(--kr-primario));--wc-dark:var(--negro-suave,var(--kr-sidebar));--wc-accent:var(--teal,var(--kr-acento));position:fixed;right:20px;bottom:92px;z-index:1200;display:flex;flex-direction:column;align-items:flex-end;font-family:var(--font-body,system-ui),sans-serif;font-size:14px;color:var(--wc-ink);line-height:1.5}
#kr-webchat *{box-sizing:border-box}
#kr-webchat [hidden]{display:none!important}
#kr-webchat button{font:inherit;cursor:pointer;border:0;transition:background .15s}
#kr-webchat button:disabled{opacity:.6;cursor:default}
#kr-webchat button:focus-visible,#kr-webchat a:focus-visible,#kr-webchat summary:focus-visible{outline:2px solid var(--wc-brand);outline-offset:3px}
#kr-webchat svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}
#wc-open{display:flex;align-items:center;gap:10px;padding:14px 18px;border-radius:28px;color:var(--wc-paper);background:var(--wc-dark);box-shadow:var(--sombra-hover,var(--kr-card-shadow));font-weight:600;font-size:13px}
#wc-open svg{width:24px;height:24px;color:var(--wc-accent)}
#wc-open:hover{background:color-mix(in srgb,var(--wc-brand) 25%,var(--wc-dark))}
#wc-panel{order:-1;width:370px;max-width:calc(100vw - 28px);max-height:min(660px,calc(100dvh - 170px));overflow-y:auto;border:1px solid var(--wc-line);border-radius:23px;background:var(--wc-paper);box-shadow:var(--sombra-hover,var(--kr-card-shadow));margin-bottom:14px;overscroll-behavior:contain;scrollbar-width:thin}
.wc-header{display:flex;align-items:center;gap:11px;padding:20px;background:linear-gradient(125deg,var(--wc-dark),color-mix(in srgb,var(--wc-brand) 35%,var(--wc-dark)));color:var(--wc-paper)}
.wc-avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:15px;flex-shrink:0;background:color-mix(in srgb,var(--wc-paper) 12%,transparent);border:1px solid color-mix(in srgb,var(--wc-paper) 20%,transparent)}
.wc-header>div{flex:1;min-width:0}
.wc-header strong{display:block;font-size:15px;font-weight:700;overflow-wrap:anywhere}
.wc-header>div>span{display:block;font-size:11px;opacity:.8;margin-top:3px}
#kr-webchat #wc-close{width:28px;height:28px;padding:0;flex-shrink:0;border-radius:50%;background:color-mix(in srgb,var(--wc-paper) 12%,transparent);color:var(--wc-paper);font-size:22px;line-height:1}
#wc-status{font-size:11px;line-height:1.6;padding:12px 18px;margin:0;background:var(--wc-field);color:var(--wc-muted);border-bottom:1px solid var(--wc-line)}
#wc-status[data-state=active]{color:var(--wc-ink);border-left:3px solid var(--wc-brand)}
#wc-error{font-size:12px;line-height:1.6;color:var(--kr-danger,var(--wc-ink));background:var(--wc-field);margin:12px 16px;padding:10px 12px;border-radius:12px}
#wc-error:empty{display:none}
#wc-welcome{padding:20px 20px 6px}
#wc-welcome h2{font-family:inherit;font-size:19px;font-weight:700;letter-spacing:-.4px;line-height:1.4;margin:0 0 6px;color:var(--wc-ink)}
#wc-welcome p{font-size:12px;color:var(--wc-muted);margin:0;line-height:1.6}
#wc-start{padding:8px 20px 20px}
#kr-webchat label{display:block;font-size:12px;font-weight:600;margin:12px 0 6px;color:var(--wc-ink)}
#kr-webchat label small{font-size:11px;font-weight:400;color:var(--wc-muted)}
#kr-webchat input:not([type=checkbox]),#kr-webchat textarea{box-sizing:border-box;width:100%;border:1px solid var(--wc-line);border-radius:12px;padding:11px 13px;font:inherit;font-size:13px;background:var(--wc-field);color:var(--wc-ink);outline:none}
#kr-webchat input:focus,#kr-webchat textarea:focus{border-color:var(--wc-brand)}
#kr-webchat .wc-consent{display:flex;align-items:flex-start;gap:9px;font-size:10px;font-weight:400;color:var(--wc-muted);line-height:1.6;margin-top:16px}
.wc-consent input{margin-top:3px;width:14px;height:14px;flex-shrink:0;accent-color:var(--wc-brand)}
#wc-start a{font-size:11px;color:var(--wc-ink);text-decoration:underline;text-decoration-color:var(--wc-brand);margin-left:23px}
#kr-webchat #wc-start-button,#kr-webchat #wc-restart{display:flex;align-items:center;justify-content:center;gap:12px;width:100%;padding:12px 14px;margin-top:16px;background:var(--wc-dark);color:var(--wc-paper);border-radius:24px;font-size:13px;font-weight:600}
#wc-messages{display:flex;flex-direction:column;gap:12px;height:250px;min-height:160px;overflow-y:auto;overscroll-behavior:contain;padding:20px 16px;background:radial-gradient(ellipse at top right,color-mix(in srgb,var(--wc-accent) 9%,transparent),transparent 70%),var(--wc-field);scrollbar-width:thin}
.wc-message{align-self:flex-start;max-width:88%}
.wc-message.visitor{align-self:flex-end}
.wc-message-author{display:block;color:var(--wc-muted);font-size:10px;margin:0 0 4px 10px}
.wc-message p{white-space:pre-wrap;overflow-wrap:anywhere;border:1px solid var(--wc-line);background:var(--wc-paper);padding:10px 14px;border-radius:18px 18px 18px 5px;margin:0;font-size:13px;line-height:1.6}
.wc-message.visitor p{background:color-mix(in srgb,var(--wc-accent) 24%,var(--wc-paper));border-color:color-mix(in srgb,var(--wc-accent) 30%,var(--wc-line));border-radius:18px 18px 5px 18px;color:var(--wc-ink)}
.wc-message time{display:block;color:var(--wc-muted);font-size:9px;margin:4px 10px 0}
.wc-message.visitor time{text-align:right}
#wc-compose{display:flex;align-items:flex-end;gap:8px;padding:14px 16px;border-top:1px solid var(--wc-line)}
#kr-webchat #wc-text{border-radius:22px;resize:none;min-height:42px;max-height:110px;line-height:20px;overflow-y:auto;padding:10px 14px}
#kr-webchat #wc-send{display:grid;place-items:center;padding:0;width:42px;height:42px;flex-shrink:0;border-radius:50%;background:var(--wc-dark);color:var(--wc-paper)}
#kr-webchat #wc-send svg{width:20px;height:20px}
#wc-leave-panel{margin:0 18px;padding:10px 0;border-top:1px solid var(--wc-line)}
#wc-leave-panel summary{font-size:11px;color:var(--wc-muted);cursor:pointer}
#kr-webchat #wc-leave button{padding:9px 14px;border-radius:20px;background:var(--wc-field);color:var(--wc-ink);font-size:12px;margin-top:10px;border:1px solid var(--wc-line)}
#wc-contact-result{font-size:11px;color:var(--wc-ink);margin:10px 0;padding-left:8px;border-left:2px solid var(--wc-brand)}
#wc-contact-result:empty{display:none}
#kr-webchat #wc-restart{width:calc(100% - 36px);margin:16px 18px}
.wc-footer-note{text-align:center;margin:0;padding:10px 18px 14px;color:var(--wc-muted);font-size:9px}
#kr-webchat .wc-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:480px){#kr-webchat{right:12px;bottom:84px}#wc-panel{width:calc(100vw - 24px);max-width:390px;max-height:calc(100dvh - 160px);border-radius:20px}#wc-open{font-size:12px;padding:12px 16px}#wc-messages{height:220px}}
@media(prefers-reduced-motion:reduce){#kr-webchat button{transition:none}}